<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2616-7964</journal-id>
<journal-title><![CDATA[Horizontes Revista de Investigación en Ciencias de la Educación]]></journal-title>
<abbrev-journal-title><![CDATA[Horizontes Rev. Inv. Cs. Edu.]]></abbrev-journal-title>
<issn>2616-7964</issn>
<publisher>
<publisher-name><![CDATA[CET-BOLIVIA]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2616-79642025000100283</article-id>
<article-id pub-id-type="doi">10.33996/revistahorizontes.v9i36.918</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Competencia digital y actitudes hacia el cambio: Perspectivas de estudiantes en universidades nacionales de Lima]]></article-title>
<article-title xml:lang="en"><![CDATA[Digital competence and attitudes towards change: Perspectives of students in national universities of Lima]]></article-title>
<article-title xml:lang="pt"><![CDATA[Competência digital e atitudes em relação à mudança: perspectivas dos alunos das universidades nacionais de Lima]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Simangas Villalobos]]></surname>
<given-names><![CDATA[Aram Roosell]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Collazos Roque]]></surname>
<given-names><![CDATA[Edith Geovana]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Abregú Anchayhua]]></surname>
<given-names><![CDATA[Cielo del Carmen]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Gonzales Mirarda]]></surname>
<given-names><![CDATA[Jorge Antonio]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Zorrilla Esparza]]></surname>
<given-names><![CDATA[Cesar Jhonny]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad César Vallejo  ]]></institution>
<addr-line><![CDATA[Lima ]]></addr-line>
<country>Perú</country>
</aff>
<aff id="Af2">
<institution><![CDATA[,Universidad Tecnológica del Perú  ]]></institution>
<addr-line><![CDATA[Lima ]]></addr-line>
<country>Perú</country>
</aff>
<aff id="Af3">
<institution><![CDATA[,Universidad Norbert Wiener  ]]></institution>
<addr-line><![CDATA[Lima ]]></addr-line>
<country>Perú</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>03</month>
<year>2025</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>03</month>
<year>2025</year>
</pub-date>
<volume>9</volume>
<numero>36</numero>
<fpage>283</fpage>
<lpage>294</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.bo/scielo.php?script=sci_arttext&amp;pid=S2616-79642025000100283&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.bo/scielo.php?script=sci_abstract&amp;pid=S2616-79642025000100283&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.bo/scielo.php?script=sci_pdf&amp;pid=S2616-79642025000100283&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN El estudio analiza la relación entre la gestión de calidad, la competencia digital y la actitud hacia el cambio en usuarios de una universidad nacional de Lima, considerando la importancia de estos factores en el contexto educativo actual. El objetivo fue determinar la relación entre estas variables y sus dimensiones clave. Se utilizó un diseño cuantitativo, no experimental, de alcance correlacional, aplicándose la prueba de Friedman para evaluar la significancia estadística. Los resultados evidenciaron una relación significativa entre las variables (p = 0.000), destacando que la competencia digital influye en la actitud hacia el cambio, tanto en términos de temor como de aceptación. Asimismo, se identificó que la predisposición al cambio fortalece los procesos organizacionales. Se concluyó que la mejora en las competencias digitales y el fomento de actitudes positivas hacia el cambio son esenciales para fortalecer la gestión de calidad en las universidades, contribuyendo a su desarrollo institucional.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT The study analyzes the relationship between quality management, digital competence and attitude towards change in users of a national university in Lima, considering the importance of these factors in the current educational context. The objective was to determine the relationship between these variables and their key dimensions. A quantitative, non-experimental, correlational design was used, applying Friedman's test to evaluate statistical significance. The results showed a significant relationship between the variables (p = 0.000), highlighting that digital competence influences the attitude towards change, both in terms of fear and acceptance. Likewise, it was identified that predisposition to change strengthens organizational processes. It was concluded that the improvement of digital competencies and the promotion of positive attitudes towards change are essential to strengthen quality management in universities, contributing to their institutional development.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO O estudo analisa a relação entre gestão da qualidade, competência digital e atitude em relação à mudança em usuários de uma universidade nacional em Lima, considerando a importância desses fatores no contexto educacional atual. O objetivo foi determinar a relação entre essas variáveis e suas principais dimensões. Foi utilizado um projeto quantitativo, não experimental e correlacional, aplicando o teste de Friedman para avaliar a significância estatística. Os resultados mostraram uma relação significativa entre as variáveis (p = 0,000), destacando que a competência digital influencia as atitudes em relação à mudança, tanto em termos de medo quanto de aceitação. Também foi identificado que a prontidão para a mudança fortalece os processos organizacionais. Concluiu-se que o aprimoramento das competências digitais e a promoção de atitudes positivas em relação à mudança são essenciais para fortalecer a gestão da qualidade nas universidades, contribuindo para seu desenvolvimento institucional.]]></p></abstract>
<kwd-group>
<kwd lng="es"><![CDATA[Gestión de calidad]]></kwd>
<kwd lng="es"><![CDATA[Competencia digital]]></kwd>
<kwd lng="es"><![CDATA[Actitud hacia el cambio]]></kwd>
<kwd lng="es"><![CDATA[Educación superior]]></kwd>
<kwd lng="es"><![CDATA[Universidades]]></kwd>
<kwd lng="en"><![CDATA[Quality management]]></kwd>
<kwd lng="en"><![CDATA[Digital competence]]></kwd>
<kwd lng="en"><![CDATA[Attitude towards change]]></kwd>
<kwd lng="en"><![CDATA[Higher education]]></kwd>
<kwd lng="en"><![CDATA[Universities]]></kwd>
<kwd lng="pt"><![CDATA[Gestão da qualidade]]></kwd>
<kwd lng="pt"><![CDATA[Competência digital]]></kwd>
<kwd lng="pt"><![CDATA[Atitude em relação à mudança]]></kwd>
<kwd lng="pt"><![CDATA[Ensino superior]]></kwd>
<kwd lng="pt"><![CDATA[Universidades]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Agreda]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Hinojo]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Sola]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Diseño y validación de un instrumento para evaluar la competencia digital de los docentes en la educación superior española]]></article-title>
<source><![CDATA[Revista de Medios y Educación]]></source>
<year>2016</year>
<numero>49</numero>
<issue>49</issue>
<page-range>39-56</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Chiquito]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Loor]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Análisis de los sistemas de gestión de calidad: una mirada a las universidades]]></article-title>
<source><![CDATA[Revista San Gregorio]]></source>
<year>2022</year>
<numero>50</numero>
<issue>50</issue>
<page-range>72-85</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Delgado]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Sánchez]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Valera]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
<name>
<surname><![CDATA[Huamantumba]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Palomino]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Reátegui]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Salas]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Cárdenas]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Tuanama]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Sistema de gestión de la calidad basado en estándares de licenciamiento y acreditación en Universidades.]]></article-title>
<source><![CDATA[Revista Científica Multidisciplinar]]></source>
<year>2022</year>
<volume>6</volume>
<numero>2</numero>
<issue>2</issue>
</nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Espino]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
</person-group>
<source><![CDATA[Competencias digitales de los docentes y desempeño pedagógico en el aula.]]></source>
<year>2018</year>
<publisher-name><![CDATA[Universidad San Martín de Porres]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Forneron]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Gestión del cambio organizacional por covid-19 en las cooperativas de la ciudad de Pilar]]></article-title>
<source><![CDATA[Ciencia Latina Revista Científica Multidisciplinar]]></source>
<year>2021</year>
<volume>5</volume>
<numero>4</numero>
<issue>4</issue>
</nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gisbert]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[González Martínez]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Esteve]]></surname>
<given-names><![CDATA[F.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Competencia digital y competencia digital docente: una panorámica sobre el estado de la cuestión]]></article-title>
<source><![CDATA[Revista Interuniversitaria de Investigación en Tecnología Educativa]]></source>
<year>2016</year>
<page-range>74-83</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[León]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
<name>
<surname><![CDATA[Menéndez]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Rodríguez]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[López]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Importancia de un sistema de gestión de la calidad en la Universidad de Ciencias Médicas]]></article-title>
<source><![CDATA[Revista Archivo Médico Camagüey]]></source>
<year>2018</year>
<volume>22</volume>
<numero>(</numero>
<issue>(</issue>
</nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Luhmann]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Evolution of science]]></article-title>
<source><![CDATA[Epistemology &amp; Philosophy of Science]]></source>
<year>2017</year>
<volume>52</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>215-33</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Martínez]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Implementación de Sistema de Gestión de Calidad y Seguimiento al desempeño docente en un Instituto peruano]]></article-title>
<source><![CDATA[Revista de Investigación en Ciencia de la Educación]]></source>
<year>2021</year>
<volume>5</volume>
<numero>19</numero>
<issue>19</issue>
</nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Montalvo]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
<name>
<surname><![CDATA[Camac]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Padilla]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Silva]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Ruiz]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Trujillo]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Montalvo]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Competencia digital y habilidades investigativas en docentes de Educación Superior]]></article-title>
<source><![CDATA[evista Científica y Tecnológica QANTU YACHAY]]></source>
<year>2022</year>
<volume>2</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>80-9</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Orozco]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Camargo]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Melo]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Gestión del cambio organizacional desde la participación de los miembros de las instituciones educativas.]]></article-title>
<source><![CDATA[Aglala]]></source>
<year>2019</year>
<volume>10</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>297-311</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ramírez]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[Bautista]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Bazó]]></surname>
<given-names><![CDATA[C.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Estándares de calidad para el desempeño del docente universitario]]></article-title>
<source><![CDATA[Revista Formación Estratégica]]></source>
<year>2019</year>
<volume>1</volume>
<numero>01</numero>
<issue>01</issue>
<page-range>1-16</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rodríguez]]></surname>
<given-names><![CDATA[Á.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Competencias Digitales Docentes y su Estado en el Contexto.]]></article-title>
<source><![CDATA[Revista Peruana de Investigación e Innovación Educativa]]></source>
<year>2021</year>
<volume>1</volume>
<numero>2</numero>
<issue>2</issue>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Salazar]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Lescano]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Competencias digitales en docentes universitarios de América Latina: Una revisión sistemática]]></article-title>
<source><![CDATA[Revista de Investigación Científica y Tecnológica Alpha Centauri]]></source>
<year>2022</year>
</nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Solano]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Marín]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
<name>
<surname><![CDATA[Rocha]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Competencia digital docente de profesores universitarios en el contexto iberoamericano. Una revisión.]]></article-title>
<source><![CDATA[Tesis Psicológica]]></source>
<year>2021</year>
<volume>17</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>2-29</page-range></nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[&#352;temberger]]></surname>
<given-names><![CDATA[T.]]></given-names>
</name>
<name>
<surname><![CDATA[&#268;otar]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Attitudes Towards Using Digital Technologies in Education as an Important Factor in Developing Digital Competence: The Case of Slovenian Student Teachers]]></article-title>
<source><![CDATA[iJET]]></source>
<year>2021</year>
<volume>16</volume>
<numero>14</numero>
<issue>14</issue>
<page-range>83-98</page-range></nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="">
<collab>UNESCO</collab>
<source><![CDATA[COVID-19: su impacto en la educación superior y en los ODS]]></source>
<year>2021</year>
</nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Xiao]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Yi]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Building an efficient artificial intelligence model for personalized training in colleges and universities]]></article-title>
<source><![CDATA[Computer Applications in Engineering Education]]></source>
<year>2020</year>
</nlm-citation>
</ref>
</ref-list>
</back>
</article>
