<?xml version="1.0" encoding="ISO-8859-1"?><article xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<front>
<journal-meta>
<journal-id>2616-7964</journal-id>
<journal-title><![CDATA[Horizontes Revista de Investigación en Ciencias de la Educación]]></journal-title>
<abbrev-journal-title><![CDATA[Horizontes Rev. Inv. Cs. Edu.]]></abbrev-journal-title>
<issn>2616-7964</issn>
<publisher>
<publisher-name><![CDATA[CET-BOLIVIA]]></publisher-name>
</publisher>
</journal-meta>
<article-meta>
<article-id>S2616-79642024000402046</article-id>
<article-id pub-id-type="doi">10.33996/revistahorizontes.v8i35.850</article-id>
<title-group>
<article-title xml:lang="es"><![CDATA[Use of WhatsApp in teaching English during the pandemic: Case study]]></article-title>
<article-title xml:lang="en"><![CDATA[Uso de WhatsApp en la enseñanza del inglés durante la pandemia: Estudio de caso]]></article-title>
<article-title xml:lang="pt"><![CDATA[Uso do WhatsApp no ensino de inglês durante a pandemia: Estudo de caso]]></article-title>
</title-group>
<contrib-group>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Abata Checa]]></surname>
<given-names><![CDATA[Fanny Mercedes]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
<contrib contrib-type="author">
<name>
<surname><![CDATA[Pullupaxi Tamayo]]></surname>
<given-names><![CDATA[Febe Paola]]></given-names>
</name>
<xref ref-type="aff" rid="Aff"/>
</contrib>
</contrib-group>
<aff id="Af1">
<institution><![CDATA[,Universidad Técnica de Cotopaxi  ]]></institution>
<addr-line><![CDATA[Latacunga ]]></addr-line>
<country>Ecuador</country>
</aff>
<pub-date pub-type="pub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<pub-date pub-type="epub">
<day>00</day>
<month>12</month>
<year>2024</year>
</pub-date>
<volume>8</volume>
<numero>35</numero>
<fpage>2046</fpage>
<lpage>2055</lpage>
<copyright-statement/>
<copyright-year/>
<self-uri xlink:href="http://www.scielo.org.bo/scielo.php?script=sci_arttext&amp;pid=S2616-79642024000402046&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.bo/scielo.php?script=sci_abstract&amp;pid=S2616-79642024000402046&amp;lng=en&amp;nrm=iso"></self-uri><self-uri xlink:href="http://www.scielo.org.bo/scielo.php?script=sci_pdf&amp;pid=S2616-79642024000402046&amp;lng=en&amp;nrm=iso"></self-uri><abstract abstract-type="short" xml:lang="es"><p><![CDATA[RESUMEN Durante la pandemia, el Ministerio de Educación implementó estrategias de enseñanza virtual utilizando plataformas digitales y aplicaciones. WhatsApp surgió como una herramienta para apoyar la enseñanza del idioma inglés en clases virtuales. Este estudio tuvo como objetivo explorar las percepciones de los docentes sobre el uso de WhatsApp para la enseñanza del inglés como lengua extranjera. Se empleó una metodología cualitativa con un diseño descriptivo y de estudio de caso, recolectando datos a través de una entrevista no estructurada con dos docentes de inglés. Los hallazgos, derivados de un proyecto de grado, revelaron que WhatsApp se utilizó principalmente para proporcionar retroalimentación de tareas, compartir actividades y recursos, y facilitar la comunicación con estudiantes y padres. Las habilidades más practicadas fueron la escritura, la lectura y la pronunciación. Sin embargo, se concluyó que, aunque WhatsApp permitió una comunicación rápida, su efectividad como herramienta educativa para enseñar inglés fue limitada debido a la falta de capacitación de los docentes en el uso pedagógico de WhatsApp.]]></p></abstract>
<abstract abstract-type="short" xml:lang="en"><p><![CDATA[ABSTRACT During the pandemic, the Ministry of Education implemented virtual teaching strategies using digital platforms and applications. WhatsApp emerged as a tool to support English language instruction in virtual classes. This study aimed to explore teachers' perceptions regarding the use of WhatsApp for teaching English as a foreign language. A qualitative methodology with a descriptive and case study design was employed, collecting data through a non-structured interview with two English teachers. Findings from a Bachelor's degree project revealed that WhatsApp was primarily utilized for providing task feedback, sharing assignments and resources, and facilitating communication with students and parents. The most practiced skills were writing, reading, and pronunciation. However, it was concluded that while WhatsApp enabled quick communication, its effectiveness as an educational tool for teaching English was limited due to teachers' lack of training in leveraging WhatsApp for pedagogical purposes.]]></p></abstract>
<abstract abstract-type="short" xml:lang="pt"><p><![CDATA[RESUMO Durante a pandemia, o Ministério da Educação implementou estratégias de ensino virtual utilizando plataformas digitais e aplicativos. O WhatsApp surgiu como uma ferramenta para apoiar o ensino da língua inglesa em aulas virtuais. Este estudo teve como objetivo explorar as percepções dos professores sobre o uso do WhatsApp no ensino de inglês como língua estrangeira. Foi utilizada uma metodologia qualitativa com um desenho descritivo e de estudo de caso, coletando dados por meio de uma entrevista não estruturada com dois professores de inglês. Os resultados, derivados de um projeto de graduação, revelaram que o WhatsApp foi usado principalmente para fornecer feedback de tarefas, compartilhar atividades e recursos e facilitar a comunicação com alunos e pais. As habilidades mais praticadas foram escritas, leitura e pronúncia. No entanto, concluiu-se que, embora o WhatsApp tenha permitido uma comunicação rápida, sua eficácia como ferramenta educacional para ensinar inglês foi limitada devido à falta de treinamento dos professores no uso pedagógico do WhatsApp.]]></p></abstract>
<kwd-group>
<kwd lng="en"><![CDATA[English]]></kwd>
<kwd lng="en"><![CDATA[teaching]]></kwd>
<kwd lng="en"><![CDATA[perceptions]]></kwd>
<kwd lng="en"><![CDATA[virtual classes]]></kwd>
<kwd lng="en"><![CDATA[WhatsApp]]></kwd>
<kwd lng="es"><![CDATA[Inglés]]></kwd>
<kwd lng="es"><![CDATA[Enseñanza]]></kwd>
<kwd lng="es"><![CDATA[Percepciones]]></kwd>
<kwd lng="es"><![CDATA[Clases virtuales]]></kwd>
<kwd lng="es"><![CDATA[WhatsApp]]></kwd>
<kwd lng="pt"><![CDATA[inglês]]></kwd>
<kwd lng="pt"><![CDATA[ensino]]></kwd>
<kwd lng="pt"><![CDATA[percepções]]></kwd>
<kwd lng="pt"><![CDATA[aulas virtuais]]></kwd>
<kwd lng="pt"><![CDATA[WhatsApp]]></kwd>
</kwd-group>
</article-meta>
</front><back>
<ref-list>
<ref id="B1">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Ajid]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Reni]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Yunita]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Dwi]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The use of WhatsApp in collaborative learning to improve English teaching and learning process.]]></article-title>
<source><![CDATA[International Journal of Research Studies in Educational Technology]]></source>
<year>2018</year>
<volume>7</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-8</page-range></nlm-citation>
</ref>
<ref id="B2">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Alhafeez]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Use of Smartphones in Learning English Language Skills: A Study of University Students&#8217; Perspectives.]]></article-title>
<source><![CDATA[International Journal of Applied Linguistics &amp; English Literature]]></source>
<year>2017</year>
<volume>10</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>4-6</page-range></nlm-citation>
</ref>
<ref id="B3">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Asmara]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Teaching English in a virtual classroom using whatsApp during Covid-19 Pandemic.]]></article-title>
<source><![CDATA[Language and Education Journal]]></source>
<year>2020</year>
<volume>5</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-12</page-range></nlm-citation>
</ref>
<ref id="B4">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Baishya]]></surname>
<given-names><![CDATA[D.]]></given-names>
</name>
<name>
<surname><![CDATA[Maheshwari]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[WhatsApp Groups in Academic Context: Exploring the Academic Uses of WhatsApp Groups among the Students]]></article-title>
<source><![CDATA[Contemporary Educational Technology]]></source>
<year>2019</year>
<volume>11</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-16</page-range></nlm-citation>
</ref>
<ref id="B5">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Bere]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Rambe]]></surname>
<given-names><![CDATA[P.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[An empirical analysis of the determinants of mobile instant messaging appropriation in university learning]]></article-title>
<source><![CDATA[Journal of Computing in Higher Education]]></source>
<year>2016</year>
<volume>28</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>172-98</page-range></nlm-citation>
</ref>
<ref id="B6">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Cetinkaya]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Impact of Whatsapp Use on Success in Education Process.]]></article-title>
<source><![CDATA[International Review of Research in Open and Distributed Learning]]></source>
<year>2017</year>
<volume>18</volume>
<numero>7</numero>
<issue>7</issue>
<page-range>1-16</page-range></nlm-citation>
</ref>
<ref id="B7">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Chokri]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Effectiveness of WhatsApp Mobile Learning Activities Guided by Activity Theory on Students' Knowledge Management]]></article-title>
<source><![CDATA[Contemporary Educational Technology]]></source>
<year>2015</year>
<volume>6</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>2-6</page-range></nlm-citation>
</ref>
<ref id="B8">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Church]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[De Oliveira]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[What's up with WhatsApp? Comparing mobile instant messaging behaviors with traditional SMS.]]></article-title>
<source><![CDATA[ACM Digital Library]]></source>
<year>2013</year>
<volume>1</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>352-66</page-range></nlm-citation>
</ref>
<ref id="B9">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Gon]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Rawekar]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Effectivity of E-Learning through Whatsapp as a Teaching Learning Tool.]]></article-title>
<source><![CDATA[MVP Journal of Medical Sciences]]></source>
<year>2017</year>
<volume>4</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>19-25</page-range></nlm-citation>
</ref>
<ref id="B10">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Hwee]]></surname>
<given-names><![CDATA[J.]]></given-names>
</name>
<name>
<surname><![CDATA[Kei]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Shifting online during COVID-19: A systematic review of teaching and learning strategies and their outcomes.]]></article-title>
<source><![CDATA[International Journal of Educational Technology in Higher Education]]></source>
<year>2022</year>
<volume>19</volume>
<numero>56</numero>
<issue>56</issue>
<page-range>1-23</page-range></nlm-citation>
</ref>
<ref id="B11">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Lebeni&#269;nik]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Pitt]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
<name>
<surname><![CDATA[Istenic]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Use of Online Learning Resources in the Development of Learning Environments at the Intersection of Formal and Informal Learning: The Student as Autonomous Designer.]]></article-title>
<source><![CDATA[CEPS Journal]]></source>
<year>2015</year>
<volume>5</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>4-10</page-range></nlm-citation>
</ref>
<ref id="B12">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Loor]]></surname>
<given-names><![CDATA[G.]]></given-names>
</name>
<name>
<surname><![CDATA[Aveiga]]></surname>
<given-names><![CDATA[V.]]></given-names>
</name>
<name>
<surname><![CDATA[Zambrano]]></surname>
<given-names><![CDATA[W.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[WhatsApp: herramienta de comunicación educativa entre padres de familia y docentes de educación primaria.]]></article-title>
<source><![CDATA[Revista Científica UISRAEL]]></source>
<year>2022</year>
<volume>9</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-18</page-range></nlm-citation>
</ref>
<ref id="B13">
<nlm-citation citation-type="book">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Mei]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<source><![CDATA[Whatsapp Group as the Learning Media to Teach English at the Xith Grade of Sma Bakti Ponorogo Durin Covid 19.]]></source>
<year>2021</year>
<publisher-loc><![CDATA[Indonesia ]]></publisher-loc>
<publisher-name><![CDATA[State Institute of Islamic Studies Ponorogo]]></publisher-name>
</nlm-citation>
</ref>
<ref id="B14">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Munir]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Erlinda]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Afrinursalim]]></surname>
<given-names><![CDATA[H.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Students&#8217; Views on the Use of WhatsApp during Covid-19 Pandemic: A Study at IAIN Batusangkar.]]></article-title>
<source><![CDATA[Indonesian Journal of English Language Teaching and Applied Linguistics]]></source>
<year>2021</year>
<volume>5</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>323-34</page-range></nlm-citation>
</ref>
<ref id="B15">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Rashed]]></surname>
<given-names><![CDATA[Z.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Impact of Mobile Language Learning (WhatsApp) on EFL Context: Outcomes and Perceptions.]]></article-title>
<source><![CDATA[International Journal of English Linguistics]]></source>
<year>2019</year>
<volume>9</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>1-8</page-range></nlm-citation>
</ref>
<ref id="B16">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Salah]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
<name>
<surname><![CDATA[Sriram]]></surname>
<given-names><![CDATA[B.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Using Online Learning Resources: A Self Learning Tool]]></article-title>
<source><![CDATA[Science is open]]></source>
<year>2014</year>
<volume>1</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-5</page-range></nlm-citation>
</ref>
<ref id="B17">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Soria]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Gutiérrez]]></surname>
<given-names><![CDATA[M.]]></given-names>
</name>
<name>
<surname><![CDATA[Frumuselu]]></surname>
<given-names><![CDATA[A.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Feedback and Mobile Instant Messaging: Using WhatsApp as a Feedback Tool in EFL.]]></article-title>
<source><![CDATA[International Journal of Instruction]]></source>
<year>2020</year>
<volume>13</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-16</page-range></nlm-citation>
</ref>
<ref id="B18">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Suárez]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
<name>
<surname><![CDATA[Deocano]]></surname>
<given-names><![CDATA[Y.]]></given-names>
</name>
<name>
<surname><![CDATA[García]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
<name>
<surname><![CDATA[Castillo.]]></surname>
<given-names><![CDATA[I.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The Educational Use of WhatsApp]]></article-title>
<source><![CDATA[Sustainability]]></source>
<year>2022</year>
<volume>14</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>1-14</page-range></nlm-citation>
</ref>
<ref id="B19">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Vigil]]></surname>
<given-names><![CDATA[P. A.]]></given-names>
</name>
<name>
<surname><![CDATA[Acosta]]></surname>
<given-names><![CDATA[R.]]></given-names>
</name>
<name>
<surname><![CDATA[Andarcio]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Dumpierrés]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Licor]]></surname>
<given-names><![CDATA[O.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Mobile learning: el uso de Whatsapp en el aprendizaje del inglés.]]></article-title>
<source><![CDATA[Conrado]]></source>
<year>2020</year>
<volume>16</volume>
<numero>77</numero>
<issue>77</issue>
<page-range>201-8</page-range></nlm-citation>
</ref>
<ref id="B20">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wahyuni]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
<name>
<surname><![CDATA[Febianti]]></surname>
<given-names><![CDATA[K.]]></given-names>
</name>
<name>
<surname><![CDATA[Muhammadiyah]]></surname>
<given-names><![CDATA[S.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[The use of WhatsApp group discussion to improve students&#8217; writing achievement.]]></article-title>
<source><![CDATA[Indonesian Educational Administration and Leadership Journal]]></source>
<year>2019</year>
<volume>1</volume>
<numero>1</numero>
<issue>1</issue>
<page-range>45-51</page-range></nlm-citation>
</ref>
<ref id="B21">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Wiramihardja]]></surname>
<given-names><![CDATA[E.]]></given-names>
</name>
<name>
<surname><![CDATA[Uden]]></surname>
<given-names><![CDATA[L.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[WhatsApp with English language teaching? Some practical ideas and strategies.]]></article-title>
<source><![CDATA[Int. J. Technology Enhanced Learning]]></source>
<year>2020</year>
<volume>12</volume>
<numero>3</numero>
<issue>3</issue>
<page-range>262-74</page-range></nlm-citation>
</ref>
<ref id="B22">
<nlm-citation citation-type="journal">
<person-group person-group-type="author">
<name>
<surname><![CDATA[Zayed]]></surname>
<given-names><![CDATA[N.]]></given-names>
</name>
</person-group>
<article-title xml:lang=""><![CDATA[Special Designed Activities for Learning English Language through the Application of WhatsApp]]></article-title>
<source><![CDATA[English Language Teaching]]></source>
<year>2016</year>
<volume>9</volume>
<numero>2</numero>
<issue>2</issue>
<page-range>1-6</page-range></nlm-citation>
</ref>
</ref-list>
</back>
</article>
