Resumen

BAJANA MENDOZA, Mayra Vanessa; SACON MARTINEZ, Emma Elizabeth  y  LUJAN JOHNSON, Gladys Lola. Risk Management in operational efficiency: a conceptual review of organizational frameworks and applications. Impulso [online]. 2025, vol.5, n.11, pp.470-481.  Epub 02-Jul-2025. ISSN 2959-9040.  https://doi.org/10.59659/impulso.v.5i11.156.

Operational risk management has evolved into a comprehensive strategic approach that constitutes a fundamental pillar for optimizing contemporary organizational efficiency. This conceptual review analyzes the theoretical frameworks, conceptual dimensions, and practical applications of risk management aimed at operational efficiency, based on empirical evidence from public and private organizations across diverse sectors. Through a conceptual analysis of 26 scientific sources published between 2008 and 2024, three fundamental dimensions were identified: Comprehensive Operational Risk Management, Process and Control Optimization, and Organizational Monitoring and Adaptation. The analyzed conceptual frameworks demonstrate cross-cutting applicability with specific sectoral adaptations, revealing significant benefits in proactive risk identification, optimization of organizational resources, strengthening of institutional resilience, and improved decision-making. It is concluded that operational risk management frameworks are universally applicable strategic tools that require specific contextual adaptations based on particular organizational, sectoral, and environmental characteristics.

Palabras clave : Operational efficiency; Operational risk management; Public organizations; Organizational resilience.

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