Resumen

SIMBRON, Lucía Herminia Nakazaki; ESPINOZA, Maira Catherine Aguilar  y  SAAVEDRA, Judith Nataly Noblecilla. Effect of emotional intelligence on the mental health of workers in the Judiciary in Latin America. Vive Rev. Salud [online]. 2024, vol.7, n.20, pp.540-553.  Epub 10-Mayo-2024. ISSN 2664-3243.  https://doi.org/10.33996/revistavive.v7i20.321.

The worker in the different areas of the judiciary contributes to streamline said service, improving customer service, streamlining judicial processes that benefit the defendants and society in general. This research, with a qualitative approach, aimed to compare the different scientific articles aimed at providing an overview of Emotional Intelligence at the Ibero-American level. For this, a systematic search was carried out in Spanish and English with the keywords emotional intelligence, judicial power; yielding a total of 64900 articles. Subsequently, the debugging was carried out through the review of titles and abstracts, leaving 21 articles. Finally, a total examination of the documents was carried out, 16 investigations being those that had all the inclusion and quality criteria, becoming part of the study. The databases used for this review were: Scopus, Science Direct, EBSCO, Proquest, Scielo and Redalyc. The results of this research determined that, The results obtained showed a similarity in the research designs, which were carried out in their entirety with the non-experimental design. There was a general reduction in the levels of verbal aggression, in comparison, to the effects achieved in physical aggression, hostility and anger, when emotional intelligence is handled.

Palabras clave : Stress, Emotional intelligence; Judiciary; Mental health.

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