Resumen

CUSACANI, Jhonny et al. The COVID-19 pandemic and health administration: the case of the Puno Region. Vive Rev. Salud [online]. 2024, vol.7, n.19, pp.102-120.  Epub 15-Ene-2024. ISSN 2664-3243.  https://doi.org/10.33996/revistavive.v7i19.287.

The objective of the research was to analyze the impact of the COVID-19 pandemic on the administration of health services and patient care, in the case of the Puno region, as reflected in the indicators of the quality management system in terms of resource management from the different points or elemental pillars within the health administration. Materials and methods. was based on an observational documentary research with a descriptive analysis design. The sample comes from an analysis carried out on 31 activity indicators (AI) belonging to 7 areas of the Service. Most of these indicators experienced an increase in both March (20%) and April (25%). Conclusions indicate that an increase was observed in clinical trials related to SAR-Cov-2 treatment, which spanned intensive care units (ICU) and emergency rooms (ED). This included single-dose dispensing and ED initiation and preparation.

Palabras clave : Pandemic; Health Administration; Indicators; Treatment.

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