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vol.19 número2ESTUDIO PILOTO: IMPORTANCIA DEL LIDERAZGO TRANSFORMACIONAL DEL DIRECTOR EN EL COMPROMISO DEL PROFESORADO Y DE LOS ESTUDIANTES EN UN CENTRO EDUCATIVO índice de autoresíndice de materiabúsqueda de artículos
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Investigación & Desarrollo

versión impresa ISSN 1814-6333versión On-line ISSN 2518-4431

Resumen

CERDA-LEIVA, Luis; ARAYA-CASTILLO, Luis  y  BARRIENTOS ORADINI, Nicolás. ¿HOW MUCH PROGRESS HAS BEEN MADE IN PROVIDING BUSINESS INTELLIGENCE AND ANALYTICS TO SMES?. Inv. y Des. [online]. 2019, vol.19, n.2, pp.167-175. ISSN 1814-6333.

This paper reviews the refereed academic publications of the 2017-2018 period related to business intelligence and the analytics, oriented to micro businesses engaged in commerce, seeking to find an opportunity to reduce the information asymmetries in the decision making of this relevant sector of the economy. The level of progress achieved is shown and the shortage of business intelligence technology and the analytics to contribute to the sustainability of these businesses in the context of industry 4.0. Future work is proposed to provide analytical technology and business intelligence, oriented to micro businesses dedicated to trade, that allows them to have data visualization reinforced with fuzzy logic, through a diffuse control panel.

Palabras clave : Analytics; Business Intelligence; PYME; IoT; Dashboard.

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