Resumo

PALOMINO-ARPI, Frida Jaqueline  e  ROSARIO QUIROZ, Fernando Joel. Quality of the university service and self-efficacy to investígate in Peruvian master students. Fides Et Ratio [online]. 2023, vol.25, n.25, pp.17-44. ISSN 2071-081X.

Abstract The present study was carried out with the purpose of relating the perception of the quality of the university service with the self-efficacy to investígate, in postgraduate students in a sample of 134 master students from the city of Arequipa - Perú. A basic, observational, cross-sectional, prospective and analytical investigation was chosen. The HEDQUAL scale (Higher Education Quality) and the EAI scale (Self-eíficacy Scale for Research) were used as instruments; applying the adjusted models of both instruments to the context of the present study. The valúes obtained from the study as p(rho) = .378; (r2 = .142) and (p < .001) allowed us to conclude the existence of a positive and weak relationship between the perception of the quality of the university service with respect to the self-eíficacy for research of the master students; with a minimal effect size

Palavras-chave : Self-eíficacy; quality of service; research; master students; perception; university.

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